Since the 90s Istat has adopted a systematic approach to ensure the quality of statistical information and of its services to the community (see the Work done).
Istat quality policy is consistent with the European quality framework developed by Eurostat, and transposes its main principles and definitions. The endorsement in 2005 of the European Statistics Code of Practice (last revised in 2017) established the principles to be applied in order to ensure and strengthen both the trust and the quality of the European Statistical System.
Essential points of Istat quality policy are:
- Process quality: production of accurate statistical information in efficient and effective way;
- Product quality: dissemination of high-quality, timely statistical data which are relevant for all users, including the potential ones;
- Documentation: storage and availability of information necessary not only for proper use of data, but also to ensure transparency of all data production activities;
- Respect for respondents: reduction of response burden and respect of respondent’s privacy;
- Strengthening statistical literacy: encouraging the proper use of statistical data in public debate and in support of decisions and policies;
- User orientation: making statistical information easily accessible and understandable, and meeting user needs as much as possible.
With the aim of strengthening Istat’s commitment to quality and to better coordinate the many ongoing activities, the Quality Committee was reconstituted in 2020, for overseeing all quality initiatives in the Statistical Institute. The role of Quality Manager has also been established.