ICT nelle imprese

Information and communication technologies in enterprises

Istat disseminates the main findings of the survey on the use of information and communication technologies (ICT) in enterprises with at least 10 persons employed working in industry and services. The data refer to the use of ICT in January 2013, while those on electronic commerce, on the use of social media and on-line services offered by the Public Administration are related to previous year.

In 2013 the community survey has included a special section regarding social media. Moreover Italy has included also questions about enterprises using on-line instruments to create a collaborative working environment.

In 2013, 96.8% of enterprises with at least 10 persons employed had an Internet connection (95.7% in 2012) . 94.8% of the enterprises were connected to the Internet via fixed or mobile broadband (93.6% in 2012), approximately 29% of those connected to the Internet claimed to have nominal speeds equal to or greater than 10 Mbit/s.

67.3% of businesses had a website (64.5 % in 2012); 11.7% offered on web site the possibility to make on-line orders or reservations.

24.7% of enterprises used social media (45.2% in the case of enterprises with at least 250 persons employed). 86% of enterprises using social media declared to have a profile on social network, 40% to use content-sharing sites, 24% to use corporate blogs and, finally, % to use wiki for knowledge sharing.

broadband, citizens enterprises and ICT, e-commerce, enterprise, ICT in enterprises, industry, information technology, innovation, personal computer, statistics report, technology, telecommunications
Education and training, Enterprises, Services
document typology:
Press release
Reference period
Year 2013
Date of publication
23 October 2014
Full text
(pdf 165 KB)

Structural Business and Institution Statistics Division
Alessandra Nurra
ph. +39 06 4673.6104

Sergio Salamone
ph. +39 06 4673.6261

Emanuela Valci
ph. +39 06 4673.6206

Media relations office
ph. +39 06 4673.2243-4
contact centre

User support centre
ph. +39 06 4673.3102-3
contact centre

Yes No