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Users, queue duration and opinion on office opening hours by Type of service, Time spent in queue and Year - Veneto - persons aged 18 and over who went to the ASL (local health public service) by time spent queuing - per 100 people with the same characteristics
| |
1993 | 1994 | 1995 | 1996 | 1997 | 1998 | 1999 | 2000 | 2001 | 2002 | 2003 | 2005 | 2006 | 2007 | 2008 | 2009 | 2010 | 2011 | 2012 |
| Total of services used |
|---|
| until 10 minutes | 39.3 | 40.5 | 40.1 | 38.6 | 38.3 | 38.6 | 36.9 | 33.8 | 29.5 | 33.5 | 30.3 | 26.4 | 27.1 | 27 | 24.9 | 21.2 | 22.5 | 22.1 | 19 |
|---|
| 11-20 minutes | 35.1 | 35.6 | 34.6 | 33.9 | 35.8 | 37.3 | 35.7 | 36.7 | 37.9 | 36.8 | 37.6 | 38.4 | 39.5 | 40.7 | 36.2 | 39.1 | 41.6 | 37.3 | 35.6 |
|---|
| over 20 minutes | 25.4 | 23.8 | 24.8 | 27.1 | 25.4 | 24 | 26.8 | 29 | 32.1 | 28.9 | 31.4 | 34.9 | 32.8 | 31.5 | 38.6 | 39.5 | 35 | 40.1 | 45.2 |
|---|
| n.a. | 0.2 | 0.1 | 0.5 | 0.3 | 0.4 | 0.2 | 0.6 | 0.5 | 0.5 | 0.8 | 0.6 | 0.3 | 0.6 | 0.8 | 0.3 | 0.2 | 0.9 | 0.5 | 0.2 |
|---|
