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Italiano: Emilia-Romagna

Users, queue duration and opinion on office opening hours by Type of service, Time spent in queue and Year - Emilia-Romagna - persons aged 18 and over who went to the ASL (local health public service) by time spent queuing - per 100 people with the same characteristics

Total of services used
	1993	1994	1995	1996	1997	1998	1999	2000	2001	2002	2003	2005	2006	2007	2008	2009	2010	2011	2012
until 10 minutes	40.4	33.8	35.3	33	30.8	32.9	26.6	28.5	25.5	27.4	24	23.8	24.3	24.9	23.7	22.1	22.6	19.5	21.4
11-20 minutes	33.2	38.4	39.6	36.4	37	39.1	38.5	36.6	41.1	36.4	41.4	39.7	38.4	37.7	38.1	35.1	36.3	40.5	37.3
over 20 minutes	25.9	27.5	24.8	30.6	31.9	27.8	34.5	34.7	32.8	36.2	34.6	36.2	36.8	36.7	37.5	41.9	40.4	39.7	40.9
n.a.	0.4	0.4	0.3	0.1	0.3	0.1	0.4	0.2	0.6	-	0.1	0.3	0.6	0.7	0.6	0.9	0.7	0.4	0.4

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