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Use of some means of transport and satisfaction for some aspects of the service by Aspects of service and Year - Campania - persons aged 14 and over using some means of transportation at least sometimes during the year who are satisfied of some aspects of the service - per 100 people with the same characteristics - coach
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1993 | 1994 | 1995 | 1996 | 1997 | 1998 | 1999 | 2000 | 2001 | 2002 | 2003 | 2005 | 2006 | 2007 | 2008 | 2009 | 2010 | 2011 | 2012 |
| frequency of runs | 44.8 | 39.7 | 36.9 | 41.4 | 52.6 | 49.4 | 44.8 | 50 | 54 | 48 | 56.3 | 49.3 | 49.9 | 50.4 | 50.5 | 48.3 | 47.9 | 46.9 | 47.1 |
| punctuality | 45 | 42 | 36.3 | 44.1 | 49.2 | 43.3 | 38.2 | 47.6 | 49.7 | 39.9 | 53.3 | 47.4 | 43.4 | 42.8 | 48.3 | 47.1 | 43.8 | 45.1 | 47.4 |
| possibility of finding a seat | 49.3 | 45.1 | 41.2 | 49.7 | 53.9 | 46.7 | 50.4 | 52.2 | 58.1 | 52.1 | 53.1 | 54 | 57.6 | 46.3 | 50.7 | 47.9 | 51.2 | 52.2 | 53.5 |
| speed of the run | 50.3 | 49 | 48.1 | 49 | 57.1 | 50.8 | 51.9 | 60 | 59 | 56.7 | 60.5 | 58.2 | 55 | 52.4 | 56.5 | 55.1 | 50.4 | 53.5 | 54.2 |
| cleanness of the vehicles | 36.6 | 31.4 | 37.4 | 35.9 | 41.7 | 38.9 | 35.4 | 36.3 | 41.9 | 37.4 | 40.4 | 45.2 | 31.4 | 30.9 | 40.8 | 36.6 | 36.1 | 32.5 | 33.6 |
| comfort during the waiting at the stops | 24.8 | 17.2 | 23.3 | 21 | 27.5 | 18.9 | 20 | 25.5 | 23.9 | 21.9 | 28.7 | 26.5 | 21.3 | 25.5 | 25.7 | 30.7 | 31.7 | 26.6 | 28.6 |
| possibility of links to other areas of the Municipality | 43.1 | 41 | 39.6 | 43.8 | 46.8 | 45.6 | 44.2 | 50.8 | 50.9 | 47.9 | 55.4 | 54.6 | 46.7 | 50.3 | 55.1 | 50.6 | 50.1 | 43 | 46.4 |
| convenience of timetables | 41.8 | 37.6 | 35 | 37.9 | 47.5 | 37.3 | 36.9 | 41.1 | 44.4 | 39.3 | 47.7 | 45 | 43.2 | 44.7 | 46.9 | 44.6 | 40.7 | 40.1 | 41.6 |
| ticket price | 37.5 | 36.8 | 40.9 | 35.8 | 41.9 | 42.1 | 36.4 | 35.7 | 40.8 | 30.2 | 34.4 | 34.1 | 32 | 38.1 | 34 | 41.9 | 38.4 | 31.4 | 31.9 |
| information on timetable and services | 28.6 | 24.6 | 27.6 | 24.1 | 35.2 | 28.1 | 27.5 | 30.5 | 31.5 | 27 | 32.7 | 30 | 27.3 | 34 | 35.5 | 40.1 | 35.5 | 31.1 | 33.2 |